Privacy Policy
Effective Date: June 17, 2026
1. Introduction
Moovers Inc. ("Moovers," "we," "us," or "our") provides residential and commercial moving services in New York. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, or otherwise communicate with us, including by phone, text message (SMS), or email.
2. Information We Collect
We may collect:
- Contact information, such as your name, phone number, email address, and mailing address
- Move details, such as origin and destination addresses, move date, and inventory information
- Communications you send us, including phone calls, text messages, emails, and web form submissions
- Payment information when you book or pay for services
- Technical information, such as IP address and browser type, when you visit our website
3. How We Use Your Information
We use the information we collect to:
- Provide quotes, schedule surveys, and coordinate moving services
- Communicate with you about your move, including appointment reminders and updates
- Respond to inquiries and provide customer support
- Improve our services and website
- Send promotional offers, but only if you have opted in to receive them
4. Text Messaging (SMS) Communications
By providing your mobile phone number to Moovers Inc., you consent to receive text messages from us related to your move, including appointment confirmations, quote follow-ups, and customer service communications.
- Message frequency may vary.
- Message and data rates may apply.
- Reply HELP for help, or reply STOP to opt out of text messages at any time.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Employees, contractors, and crew members who need it to perform moving services
- Service providers who help us operate our business, such as payment processors and scheduling software providers
- Law enforcement or government authorities when required by law
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse.
7. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, and maintain business records.
8. Your Choices
You may opt out of marketing communications at any time. To opt out of text messages, reply STOP to any message you receive from us. To opt out of marketing emails, use the unsubscribe link included in the email, or contact us directly.
9. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent update.
